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Client Services


Our physicians provide comprehensive care, diagnosis and management of individuals and families in our community. Some of their duties include:

  • Diagnose and treat disease
  • Prescribe medications
  • Provide hospital duties and home visits
  • Provide team expertise
  • Review labs/x-rays/ultrasounds/CT scans and consultation notes
  • Refer clients to specialists
  • ODSP forms/insurance forms
  • Medical and legal responsibility for care that involves direction from a MD

Nurse Practitioners (NP)

Our nurse practitioners (NP) provide one-on-one primary care, prescribe medications (excluding Benzo’s and Narcotics), and offer health promotion advice on good health practices for clients of all ages. Additionally they:

  • Present programs to the community, which promote healthy living and preventative care
  • Facilitate further referrals
  • Order and review labs and diagnostic tests
  • Provide primary care to clients
  • Communicate with team if client is not in scope of practice.
  • Provide acute and chronic disease self-management and disease prevention.
  • Refer clients to specialists.
  • Perform physicals
  • Order tests (labs, bone mineral density)
  • Seek consultation/support from physicians, when needed, with regards to practice issues outside the legislated scope of practice


Nurses will see clients for many reasons including: immunizations, injections, blood pressure monitoring, well-woman examination, well-baby examination, preventative testing, education, follow-up appointments, assisting with medical paperwork, etc. They are the primary contact for system navigation and care coordination. They are the liaison with community services to ensure continuity of care. Nurses can give medications but they do not prescribe. They run programs, triage calls and support the doctors and nurse practitioners in appointments.

Registered Dietitian

Nutrition plays a significant role in many major health issues such as high cholesterol, heart disease, and diabetes. Our registered dietitian works with individuals, groups and families to support healthy eating for a variety of dietary needs such as chronic disease management, healthy weight management, Irritable Bowel Syndrome (IBS), and other dietary concerns. Our dietitian provides individualized nutrition assessments and uses science-based information to help clients reach their nutrition and lifestyle goals. Our dietician also connects clients to local food sources and works closely with the medical team at the CHC to ensure clients receive collaborative care.

Our dietician is also a certified diabetes educator and supports individuals living with pre-diabetes and diabetes.

Diabetes Educators

The South Georgian Bay Community Health Centre has two diabetes educators – a registered nurse and a registered dietitian.

Our diabetes educators provide counselling, monitoring, education and enable self-management skills to clients regarding diabetes for newly diagnosed clients and those seeking ongoing treatment. The registered nurse can also assess client’s health status and recommend medication changes.

The diabetes educators facilitate groups and presentations within the community and at the Centre, that focus on health, wellness, self-management and diabetes education.

Social Workers and Psychotherapists

Our social workers and psychotherapists provide individual and group counselling, client assessments, and cognitive behaviour therapy (CBT). They are the community connection for a variety of health services (referrals to community resources) and consult with providers to ensure the best care plan is provided. Our social workers and psychotherapists also lead health promotion groups in the community including wellness, self-management, anxiety and depression groups.

Mental Health and Addiction Counsellor

Referrals can be made to the South Georgian Bay CHC’s mental health and addiction counsellor to assess new or recurrent concerns related to substance use or mental health concerns. This includes difficulties coping with stress management, anger management, challenges with emotional stability and self-regulation, and healthy decision-making.

Using client-centered motivational counselling and risk reduction strategies, our mental health and addiction counsellor helps clients identify issues and creates a recovery plan with the client. Counselling may include referral, advocacy, and liaison with other community resources and supports.

The mental health and addiction counsellor also provides community outreach support and education workshops such as Mindfulness Meditation.


Physiotherapy is a science-based profession and takes a holistic approach to health and wellbeing, which includes the patient’s general lifestyle. Our physiotherapist facilitates a program within the communities of Wasaga Beach and Collingwood called Building Balance – Falls Prevention Program. The program focusses on reducing the incidence of falls and injury/hospitalization for people who are fearful of falling or have issues with falls.

Health Promoters

Our health promoters spend time working with clients and the community to understand their needs, and develop programs that meet those needs. Clients can access one-on-one appointments with the health promoters to discuss their health goals and learn about programs at the SGBCHC or in the community. Health promoters also play a key role in community development by advocating for important community issues such as affordable housing, food security, access to education and more.

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