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Ontario Structured Psychotherapy (OSP) Services (Community)

The Ontario Structured Psychotherapy (OSP) program provides individuals with publicly-funded, evidence-based, cognitive-behavioural therapy (CBT) and related approaches to help manage depression, anxiety, and anxiety-related conditions. CBT is a structured, time-limited therapy that is problem-focused and goal-oriented and teaches practical strategies and skills. The OSP program provides treatment for: depression and low mood, generalized anxiety and worry, unexpected panic attacks and agoraphobic fears, social anxiety and performance fears, specific fears, health anxiety, obsessive-compulsive concerns, other anxiety and stress-related problems, and posttraumatic stress.

Am I eligible?

Clients with depression, anxiety, and anxiety-related conditions will have access to different services in the OSP program based on their age:

  • 1. 15+ years of age – BounceBack® guided self-help program provided by telephone is available 
  • 2. 18+ years of age – Individual and/or group Cognitive Behavioural Therapy provided in person or virtually is available 

Please review the eligibility criteria listed on the 2nd page of this document: Summary of Services and Referral Process to learn if this program may be right for you or your clients.

How do I access the program?

In South Georgian Bay (Wasaga Beach, Collingwood, and Clearview), referrals for the OSP program are being coordinated by Waypoint Centre for Mental Health Care, and services are accessed at the South Georgian Bay Community Health Centre. You do not need to be a client at the South Georgian Bay CHC to receive services from the OSP program.

If you are a psychiatrist, a primary care provider (family doctor, nurse practitioner), or other health care professional, you can refer clients into the OSP program. Alternatively, clients may sign up for the program themselves.

A referral or self-referral can be made by completing and submitting the following online referral form. If the person being referred does not have access to email, a completed faxed form can also be sent to 705-527-0390. Click here to find printable versions of the questionnaires.

If you have any questions about the referral form, please contact Waypoint at 1-877-341-4729 ext. 2883 or email them at: [email protected]

What happens after a referral is submitted?

Once the online referral form is submitted, the client will be sent two additional questionnaires (Patient Health Questionnaire PHQ-9 and Generalized Anxiety Disorder Assessment GAD-7) via email to complete. Once these are completed, the client will then be contacted by telephone to gather additional information for screening purposes. If, following that screening, it is determined that OSP may be appropriate, the client will be booked an appointment for a Clinical Intake and Triage assessment. The assessment will determine whether the program is a good fit for the client’s needs and which service is most appropriate for them to start with. The client’s status will be shared with the referring provider and, if OSP cannot meet the client’s needs, then more appropriate services will be recommended, if possible.

What about ongoing monitoring?

Clients are regularly monitored to ensure they are reaching standard program outcomes and that the program continues to meet their ongoing needs. Clients will be transitioned to other services within OSP or provided direction to services outside of OSP as needed. Clients and their primary care providers are informed of the client’s treatment and outcomes. 

For more information

For more information regarding services offered and the referral process, please review Waypoint’s Summary of Services and Referral Process


Online and phone appointments with staff at the South Georgian Bay Community Health Centre

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